Delete Your CVScan Account
You can request deletion of your account and all associated data at any time — no app download required.
Option 1 — Delete directly in the app (instant)
The fastest way to delete your account and data is directly inside the CVScan app:
- Open CVScan on your device
- Tap Dashboard → Profile
- Scroll to Data Export & Deletion
- Tap Delete Account and confirm
Account deletion is immediate and permanent. All associated data is removed from our systems within 72 hours.
Option 2 — Request via email (1–3 business days)
If you no longer have access to the app, send a deletion request from the email address associated with your account:
Email privacy@cvscan.com.auPlease include the email address associated with your account. We will verify your identity and process your request within 1–3 business days.
What data is deleted?
- Your account credentials and profile information
- Career facts, resume content, and profile history
- AI-generated outputs (cover letters, bullet points, etc.)
- Job tracking records and fit analysis results
- Uploaded resume files and documents
- Credit balance and purchase entitlement records
- Feature usage analytics (no raw CV content stored)
Note: Stripe billing records related to completed transactions may be retained for up to 7 years in compliance with financial regulations. This is limited to transaction metadata and does not include resume or application content.