Delete Your CVScan Account

You can request deletion of your account and all associated data at any time — no app download required.

Option 1 — Delete directly in the app (instant)

The fastest way to delete your account and data is directly inside the CVScan app:

  1. Open CVScan on your device
  2. Tap Dashboard → Profile
  3. Scroll to Data Export & Deletion
  4. Tap Delete Account and confirm

Account deletion is immediate and permanent. All associated data is removed from our systems within 72 hours.

Option 2 — Request via email (1–3 business days)

If you no longer have access to the app, send a deletion request from the email address associated with your account:

Email privacy@cvscan.com.au

Please include the email address associated with your account. We will verify your identity and process your request within 1–3 business days.

What data is deleted?

  • Your account credentials and profile information
  • Career facts, resume content, and profile history
  • AI-generated outputs (cover letters, bullet points, etc.)
  • Job tracking records and fit analysis results
  • Uploaded resume files and documents
  • Credit balance and purchase entitlement records
  • Feature usage analytics (no raw CV content stored)

Note: Stripe billing records related to completed transactions may be retained for up to 7 years in compliance with financial regulations. This is limited to transaction metadata and does not include resume or application content.